Presentation of the company:
As the world’s leading independent, end-to-end IT services company, DXC Technology (NYSE: DXC) leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes. The company’s technology independence, global talent, and extensive partner network enable 6,000 private and public-sector clients in 70 countries to thrive on change. DXC is a recognized leader in corporate responsibility. For more information, visit www.dxc.technology and explore thrive.dxc.technology, DXC’s digital destination for changemakers and innovators.
Essential Job Functions
Leads the development of new product ideas and the enhancement of existing products. Leads the design, pricing and marketing of products and services to provide support for the full life-cycle of products and product lines. Creates and/or leads the creation of technical models that serve as blueprints for project engagements of various complexities.
Gathers, analyzes and prioritizes product and customer requirements, defines product vision and works closely with engineering, development and manufacturing to oversee and approve product designs, enhancements and quality. Establishes milestones and deliverables and coordinates completion of all aspects of the product deliverables.
Manages relationships with customers, brand management and development groups to serve as a primary point of contact to provide input on customer product and operational requirements. Serves as subject matter expert with functional architects to ensure that product design and deployment meet client and company guidelines.
Supports relationships with verticals, partners, systems integrators, consultants, and professional services organizations to enhance client relationships and product sales. Leads team in influencing client expectations and ensuring client satisfaction in area of responsibility and related issues. Identifies issues or opportunities, determines course of action and implements same.
Maintains revenue forecast information; identifies fluctuations in financial targets and adjusts strategies to realize financial commitments for sale of multiple products and product lines. Implements changes or adjusts in other products or lines based upon the information.
Negotiates agreements with vendors in support of product marketing objectives.
Tracks market trends and competitive offerings and the competitive landscape. Interfaces with customers and sales organization to drive product direction and ensure capabilities meet market needs and customer satisfaction goals.
Evaluates in-depth market analysis and leads business case for optimization of existing products/solutions alternatives and/or to create the next generation of new products. Collaborates with research and development to create products and validate early product definitions.
Provides leadership and work guidance to less experienced personnel.
Bachelor’s degree or equivalent combination of education and experience
Bachelor’s degree in marketing, business administration computer science, information technology or related field preferred
12+ years of experience in product management, software development, technical support, or consulting
Prior experience working with product systems design principles and customization strategies when integrating hardware or software products
Prior experience working with financial operations concepts, practices and procedures
Prior experience working with product systems design principles
Prior experience working with technology architecture, mainframes, scheduling software and other related technologies
Prior experience working with client business and technology requirements and company software and hardware products and services
Prior experience working with development tools, processes, approaches and/or techniques
Strong skills in product development methodology such as vision and strategy (VS), business area architecture (BAA), iterative custom development (ICD), package-based development (PBD) or accelerated application development (X/AD);
Any additional certification (Six sigma, ITIL Foundation Certificate )
Strong organization skills to balance and prioritize work
Strong analytical, problem solving and decision making skills
Strong skills in project planning and estimation, and managing risks during product launches
Strong creative thinking/designing skills
Strong presentation skills to present ideas or tasks to individuals or groups
Good leadership skills to mentor, motivate and provide guidance to project personnel
Good personal computer and business solutions software skills
Good financial management skills to understand related metrics
Ability to anticipate problems, handle and resolve ambiguity and take decisive action, with regard to impact on client and company
Ability to work independently and as part of a team
Ability to handle multiple tasks simultaneously and switch between tasks quickly
Ability to adapt to changing environments and/or situations, handle multiple tasks simultaneously and to switch between tasks quickly
Ability to mentor and direct work of less experienced specialists and team members
Ability to convert technical knowledge into easily understood terms
Ability to create an maintain formal and informal networks
Tools and Systems:
MacOS and Apple hardware
JAMF Pro service design and build expertise
Microsoft 365, InTune integration and Conditional Access
Apple DEP and self provisioning
L3 support and root cause analysis
Linux RedHat or Centos
Antivirus and GTM endpoint security solutions
Large scale application deployments and customisations for Mac environments
Familiar with Scripting Bash, Python, Perl or equivalent and XML
GIT versioning control
JSON, REST APIs
User Acceptance Testing design and delivery
Work from Home (remote position)
May require evening or weekend work