Claims Representative – IAP


For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 21,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets – their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

PRIMARY PURPOSE: To be oriented and trained as new industry professional with the ability to analyze workers compensation, general liability or disability claims and determine benefits due.

Attendance and completion of designated classroom claims professional training program.
Performs on-the-job training activities including:
Adjusting lost-time workers compensation claims under close supervision. May be assigned medical only claims.
Adjusting low and mid-level liability and/or physical damage claims under close supervision.
Processing disability claims of minimal disability duration under close supervision.
Documenting claims files and properly coding claim activity.
Communicating claim action/processing with claimant and client.
Supporting other claims examiners and claims supervisors with larger or more complex claims as assigned.
Participates in rotational assignments to provide temporary support for office needs.
Performs other duties as assigned.
Supports the organization’s quality program(s).
Education & Licensing
Bachelor’s degree from an accredited college or university or equivalent experience as outlined below.

No experience required with college degree. State license, self-insured certificate, WCCA/WCCP designation, or completion of the Sedgwick Claims Progression Program required without a degree. Prior claims experience preferred.

Skills and Knowledge
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer

and a

Drug-Free Workplace

Candidate must be available to start no later than Jun 22nd and be able to travel to Memphis for training from July 6-July 17 (company will provide travel arrangements).

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