Provides administrative support to project management and sample receiving to help achieve customer satisfaction.
Essential Duties and Responsibilities include the following, but not limited to:
Manages projects as determined and assigned by the Manager involving initial client contact, opening of projects, coordination of sampling requirements and bottle needs, verification of accurate check in of samples, monitoring status of analysis, providing response to client inquiries, and invoice and client report review.Receives requests for laboratory services from external clients and coordinates services and scheduling requirements while serving as Project Coordinator of these requests.Acts as key client contact for designated clients.Performs other miscellaneous tasks as assigned.Promotes cooperation and teamwork among staff.Must follow Pace Analytical Policies and Standard Operating Procedures.
Standard computer package. May be eligible for a company cell phone.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience – B.S. in scientific or environmentally related field preferred but not required. One-year laboratory or customer service experience required.Physical Demands – While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools or controls; talk or hear; and taste or smell. The employee is regularly required to stand, walk and sit. The employee must lift and/or move 50+ pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.Work Environment – The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may work near moving mechanical parts and may be exposed to fumes or airborne particles and toxic or caustic chemicals.Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Mathematical Skills – Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills – Proficient use of Adobe Acrobat, Microsoft Office products especially Excel, Word and PowerPoint, and the ability to multi task between products.