• Alexandria, LA
  • August 24, 2021

 Y A L A N D A  T A Y L O R, PHR, SHRM-CP    




  yalanda3    Yalanda Taylor




 Employee Relations             Write Policies & Procedures             HR Management

Social Media  Benefits         Process Improvements          Supervision

Public Relations & Marketing                     Strategic Planning                Website Development         


Mercy Behavioral Hospital, (2020 – )

Director of Human Resources

Behavioral Health Hospital

Developed human resources department for a start up. Created mission statement, values, and philosophy for organization. Advisor on employment law, recruiting, employee relations and compensation. Developed diversity and inclusion awareness committee which recognizes significant events and contributions company-wide. Developed forms, policies and processes for human resources department. Interview, make hire recommendations and terminations. Administrator for timekeeping software.


Central Louisiana Technical Community College, Alexandria, LA (2018 - )

Human Resources Manager

Innovative Campus in Central, LA

Responsible for supervisory and administrative work supervising, coordinating and administering human resources management activities including:  recruitment, onboarding, training coordinator, staff training, employee counseling, open enrollment, and performance management for eight campuses and 300 employees. Responsible for vacancy announcements, recruitment and filling, tracking educational and professional credentials for SACSCOC accreditation, processing employee personnel actions, complete accident reports, maintenance of personnel files and adherence to Civil Service rules and applicable laws on human resource matters. Provide guidance to department heads on personnel-related issues. Recommend candidates for interview.  Technology includes Banner, Cognos reporting, and NeoGov. Developed staff orientation and faculty training program.


  • Implemented campus-wide Professional Development Events
  • Redesigned Onboarding Process
  • Initiated Inservice Events
  • Draft EEOC Rebuttals


Northwestern State University, Natchitoches, LA (2016 – 2018)

Four-year institution in Natchitoches, LA

Assistant Director, Human Resources

Responsible for departmental operations, departmental supervision and administrative work directing, coordinating and administering activities related to human resources management including:  writing, revision and administration of policies and procedures for over 800 employees. Advise executive staff, department heads and supervisors on HR and Civil Service policies and procedures, disciplinary matters, strategic staffing plans, compensation, benefits, and personnel budget costs Responsible for vacancy announcements, recruitment and filling, processing employee personnel actions, maintenance of personnel files and adherence to Civil Service rules and applicable laws on human resource matters. Responsible for benefits, FMLA, recruitment, onboarding, ACA reporting, open enrollment, performance evaluations, and strategic planning.  HRIS technology includes Banner, NeoGov, and Argos reporting.  Ethics Liaison, H-1B visa compliance.  Maintain knowledge of industry trends and employment legislation to ensure organization's compliance through professional associations.


  • Created New Policies & Procedures
  • Solely Responsible for ACA Reporting
  • Strategic Planning


City of Alexandria, Alexandria, LA (2013 - 2016)

Ranked #2 statewide as the best place to conduct business

Personnel Analyst

Recruit internally/externally through social media, job fairs providing status updates on human resources hiring decisions.  Liaise with employees, attorneys, and board members in preparation for meetings, employee appeals, grievances, compliance and complaints.  Ensure compliance with governing rules by responding to inquiries.  Conducted job analyses.  Created skills test. Made board presentations on recruitment efforts and statistics. Recommendations for human resources improvements in recruiting and testing were successfully implemented with a significant cost and time savings impact.


  • Saved over $30K annually by revising recruiting strategy
  • Same day applicant updates
  • Recruitment updates for legal compliance
  • Skills testing revision for objective candidate evaluations
  • Salary survey resulted in realignment of job description


Temporary Resources, Alexandria, LA (2010 to 2011)

Staffing Company with $54 million in revenue

Staffing Coordinator

Hired, trained and supervised manufacturing warehouse contract labor.  Trained and managed office staff on procedures.  Full-cycle recruiter, onboarding, conducted new hire orientation, ordered drug testing, criminal backgrounds and physicals, processed payroll corrections and pay increases, proficient with HRIS database, E-verify.  Developed field marketing campaign to generate new business and applicants.  Public relations activities attracted media interest.  Created Employee Recognition Initiative. Served on Chamber of Commerce’s Workforce Development Committee.


  • Recommendation of the WOTC tax credit implemented company-wide.
  • Uniform hiring policies creation for contract labor
  • Attracted media attention with “How Not to Get a Job” workshop
  • Oversaw successful HR audit


City of Alexandria, Alexandria, LA (2009 to 2010)

Municipality of 50,000 residents

Examination Analyst

Recruitment and skills testing, forwarded recommended candidates to interview, conducted job analyses, advised of human resources status updates and hiring decisions, compiled human resources and recruiting statistics, internal and external recruitment, represented company's recruitment efforts at job fairs including college campuses.


  • Attention to detail led to investigation of employee fraud
  • Closed difficult-to-fill requisitions
  • Spotted testing inaccuracies of contract service




MSHRM, Troy University, Dothan, AL

BA, Journalism, Louisiana College, Pineville, LA

Consultant, Central Louisiana Economic Development Alliance

State Certification Chair, LASHRM

VP of Membership, Society of Human Resources Management

Board Member, Cenla Community Action Committee, United Way

Volunteer, Seeds of Harvest Ministry, allowing senior citizens to live independently, Current

1st Place Winner, Geico’s Essay Contest on Company’s Core Values, 2003

Recipient, Lantern Award of Excellence, 2001



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